Overall:

 

Introduction:

Launched in September 2014, Crownbet is the new corporate bookmaking operation of former Sportsbet owner/chairman Matthew Tripp. Tripp acquired the online gambling operation formally known as BetEzy in March, shortly after fulfilling a three year non-compete period following the sale of Sportsbet in 2011. And he says this latest venture is not just another Australian bookmaking brand that will be swallowed up by the powerful overseas operators. The new Crownbet proclaims to provide punters with the most diverse range of betting products available, partnered with a brand new website and extremely competitive promotions including money-back specials, early payouts and fair go refunds. And most importantly Tripp announced that Crownbet will inject a much needed breath of fresh air into the current corporate market by vowing to take punters on and start accepting bigger bets, even from successful punters. Its a bold move that could finally see Aussie punters being looked after by their bookie, however only time will tell. The new Crownbet currently employs just 120 staff, many of which were hand-picked by Tripp. They boast about 100,000 members and proudly remain one of the last 100% Aussie owned and operated online sportsbooks. Since their re-brand I found their customer service to be very accommodating and they have been a great place to bet. I definitely recommend checking them out regardless of your betting habits.

THE FIVE BIG REASONS TO JOIN:

Bigger Betting ~ Crownbet will accept bigger bets than most (if not all) of their corporate rivals. Successful Punters Welcome ~ Successful punters won’t have their Crownbet accounts closed. Fantastic Promotions ~ They already offer a great range of promotions and there are many more coming. Quality Customer Service ~ Crownbet do their best to create a more personalised user experience. They certainly looked after me and if you require any special assistance I’m sure they will go out of their way to accommodate you (within reason). Aussie Owned And Operated ~ Obviously its not the same as supporting Aussie made cars or home grown fruit but they are one of the last Australian owned and operated online sportsbooks and they give decent odds.

NOT SO KEEN ON:

No Protest Payouts ~ Unlike many of their competitors Crownbet do not currently offer any kind of protest payout. No More Lay-Betting ~ The old BetEzy offered some lay-betting options but that wont be available anymore. Fees for Overseas Punters ~ Transferring funds to banks outside of Australia incurs a fee of $20AUD.

Bonuses and Promotions:

New Customer Bonus ~ New customers will have their initial deposit matched up to $500 (not available in all states). Grand Final $50 Bonus Bet ~ All Crownbet members (new and old) will get a $50 free bet to have on any market in the AFL or NRL Grand Final. Simply download the new Crownbet mobile App to receive your Free Bet. Quaddie Refunds ~ Crownbet will refund Quaddie bets up to $50 if your first three legs get up but you go down in the last (this promotion is available regularly on nominated Saturday meetings). Super Punter of the Week ~ Every week a Crownbet member or members will receive a prize for their outstanding punting efforts from the previous weekend. Racing Bonuses ~ Crownbet will be regularly offering racing bonuses such as; Matching or doubling your stake or winnings on nominated feature races. Early Payouts ~ If your bet looks like a good thing Crownbet may declare it the winner and payout before the result is officially declared. Fair Go Refunds ~ Crownbet will make sure justice is served and refund bets when something outrageous costs punters. *Free bets can be split into 1, 2, 3 or 4 smaller bets and all winnings derived from a free bet must be turned over at least once at odds of $1.50 or greater before making a withdrawal.

Key Products and Features:

Best Tote Plus ~ This racing product pays the highest Win dividend declared by the three major TABs or, the official Starting Price on all Australian Gallops. Best Tote Plus also applies to Place bets on Metropolitan Gallops, but Place bets on all Non-metropolitan meetings will be paid at Midi Div. Midi Div ~ Midi Div pays the second highest dividend declared by the three major TABs. It applies to Place bets on all Australian Non-metropolitan meetings, Win and Place bets on Hong Kong and Singapore Gallops, plus Win and Place bets on all racing codes in New Zealand. Top Fluc ~ Pays the top price fluctuation as stated by the official on course bookmakers’ fluctuations (available on Australian Metropolitan meetings up to 30 minutes before race time). UK & Irish Racing ~ Both Fixed Odds and the Starting Price are available on nominated UK and Irish meetings. Exotic Bets ~ Exotic bets like Quinellas, Trifectas and Quaddies will be paid at the dividend declared by Super TAB for all meetings except those held in NSW or the ACT which are paid at NSWTAB dividends. Place Cards ~ Place Cards can offer enhanced odds for selecting a placegetter in four specified races. Statistical Markets ~ Crownbet offers wagering on players markets, futures, soccer man of the match, and other statistical data including Supercoach for AFL and NRL. Jockey Challenge ~ Enables betting on which jockey will score the most points across a nominated meeting or carnival. Trainer Challenge ~ Enables betting on which trainer will score the most points across a nominated meeting or carnival. Novelty Markets ~ Enables betting on political elections, reality television and other novelty events.

The Website:

The new Crownbet website is a major improvement on the old BetEzy model especially when it comes to betting on horse racing. The racing menu includes some handy features like form guides and coloured silks, while the betting slip has been massively upgraded enabling a range of multi-betting options that were previously unavailable. The sports section features easy to use filters and quick links to the next available events where you can view a live countdown to game time and the latest betting odds are always clearly displayed. They’ve also added a handy live in-play betting section and a live-chat facility, but although visually the site is incredibly clean cut and professional looking i felt some more colour and softer edges would make it more attractive to the eye. Overall it is a highly advanced easy to use betting site that will only continue to improve.

The App:

Crownbets’ new mobile betting applications are certainly unique with just three main buttons controlling the bulk of the navigation. Each button is represented by an icon; A Horse, a Football, and a Person, and these icons can be accessed in one of two ways; The modern quick click or a short hold. Using the quick click; The Horse icon leads to race-betting, the Football icon leads to sports-betting and the Person takes you to your pending bets. However, holding the button for a short time will open up some wider options related to each icon. The Apps are generally very simple to use and handy for placing bets on the move, although a number of the websites functions are missing and despite boasting cutting-edge technology they aren’t exactly feature packed. Perhaps the biggest downside i found is that the application only displays vertically on your screen rather than rotating to the horizontal view to suit the user, this can be particularly annoying for iPad and Tablet users. Still, the Apps are great for betting and well worth checking out.

Multi-Betting:

Racing ~ Up to 12 legs Sports ~ Up to 12 legs *Plus racing and sport legs can be combined into one multi up to 12 legs.

General Services:

Deposit Options ~ Credit Card, POLi, BPAY, Bank Deposit, Cheque, Bank Transfer Withdrawal Options ~ Credit Card, Bank Transfer Minimum Deposit ~ $5.00 Minimum Bet ~ $0.50 over the internet. And by phone; $50 for racing bets, $20 for sports Maximum Payout ~ The daily maximum payout limit remains at $250,000 per customer Live Betting ~ Yes, to place a live bet with Crownbet phone 13 LIVE (13 5483) Mobile Betting ~ Yes, there is a Mobi site available plus mobile betting Apps can be installed on Apple or Android devices

Customer Service:

24/7 hour Race Betting ~ 1800 321 321 24/7 Sports Betting ~ 1800 321 322 24/7 Customer Support ~ 13 EASY (3279) or 1800 321 323 Live Chat ~ Yes, available online from 8am-12am every day except for Sunday where it closes at 9pm Email Support ~ [email protected] NZ Punters ~ 0800 238 399 International Punters ~ +61 8 7201 2305 Fax ~ 1800 657 960 Postal Address ~ GPO BOX 4279 MELBOURNE VIC 3001